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FREQUENTLY ASKED QUESTIONS

Please read our FAQ before sending us a message.

How to place order ?

     We place order on whatsapp or website.Size and color and any details kindly tell us.We will order for you.

  If in stock.We need to receive total payment and arrange to ship.

  If dont in stock.Will take about 3-12days to produce.

  If need urgent,kindly let us know.We will push and try best to finish in 7days.After finish we will show you.Waiting for your confirm and last payment and ship.

  Because all handmade.So kindly wait in 12days.

  Will have nice and best quality.

How to pay?

  We allow westunion,bank transfer and transferwise app.

  Westunion and transferwise will be quickly.

  Banktransfer need 2-5 days we will receive.

  Payment depends on you.

When i could receive?

  UAE—1-2days Qatar—-2-3days

  Saudi Arabia—1-2days Kuwait–2-3days

  Bahrain—2-3days USA—1-2days

  Japan—-1-2days Thailand—1-2days

  England-1-2days Australia-2-3days

  De France—-1-2days

  All is as true.Worldwide shipping.Above is some country we send usually.Any question could chat with us.

How to return/exchange?

  If the items you receive have quality problem,you may return it to us within 3 days for a refund or exchanging.Please report the defectness to us with proof pictures,after confirming it,we will instruct you the next step how to do it.

  Please refer to our FAQ.

Jewelry is the use of real gold as raw materials?

  Yes!The jewelry we provide is 18k gold and diamonds with the same data as the authentic 1:1 of the specialty store.You can test it at any jewelry store in the world!

  *Due to the inconsistent group of people in each country,the product version of the same brand is different in different countries(listed as Asians are thinner,some products of Cartier are reduced versions in China),after you place an order,we will send you the country The original data graph of your branded product is for your confirmation.In order to achieve 100%1:1 agreement.

How to ensure the safety of transportation? Are additional taxes required?

  Please be assured that we have ten years of work experience and a perfect logistics system.

  In order to avoid import taxes,we will mark all packages as low-value”gifts”and send them in the name of individuals!When necessary,the jewelry and its corresponding box will be sent separately to ensure that it is delivered to your hands faster and more safely!

  This is the industrial chain of replicas,we have our own channels!

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    Location

    Perfect 18k Gold Custom Jewelry Co., Ltd., Luohu District, Shenzhen City, Guangdong Province, China

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